Examples and Modelling

- His parents, Stephanie and Alexander;
- His homeroom teacher, Mrs. Brown;
- His resource teacher, Mrs. Cole;
- The school principal, Mrs. Jenkins.
Example: Conduct an Interview With a Parent #1
Learning Objective
Recognize and use best strategies to successfully conduct an interview with a parent.
Context
Mrs. Cole, resource teacher, conducted an interview with James’s mother, Stephanie, as part of the Functional Skills for Independence Screener. Mrs. Cole had scheduled one hour for the interview, which lasted about 45 minutes.
Watch excerpts from the interview in the following video. Observe how Mrs. Cole used best strategies during the interview and which improvements could be made.
After you've watched the video, click here to read the comments of an experienced professional.
Best Strategies for a Successful Interview with a Parent
Strategy | Positive aspects | Areas for improvement |
---|---|---|
Clearly explain the purpose of this step in the assessment process to the interviewee. | Mrs. Cole clearly explained the purpose of the interview to the parent at the start of the meeting. | |
Schedule between 45 minutes and one hour for the interview. | The interview lasted about 45 minutes. Mrs. Cole managed her time well and kept the discussion going at a good pace. | |
Explain the three response options to the interviewee. | Mrs. Cole presented the three options to the parent. | |
Use the Tool for Conducting an Interview. | Mrs. Cole used the document during the interview to provide the parent with examples. | Mrs. Cole could have indicated to the parent that the skills on the lists are just examples and that there are many other skills in each domain. |
Stay on the topic of priority. | Several times, the parent responded on the basis of her child’s skill level, but Mrs. Cole was able to rephrase the parent’s comments and get a more accurate response each time. | |
Record the information shared, while requesting any necessary clarifications. | Mrs. Cole recorded the information during the interview and asked questions when clarifications were needed. Click here to see how she recorded the information related to the video excerpt from the interview. | |
Remain neutral. | Mrs. Cole remained neutral during the interview and did not share her personal views. She merely listened and noted down the information provided. | |
Inquire about cultural and family values. | At the end of the interview, when Mrs. Cole asked the parent to name the domain with the highest priority, she also asked her why that domain was a priority for her and her family. | Mrs. Cole could have inquired more about cultural and family values. |
Example: Conduct an Interview With a Parent #2
Learning Objective
Recognize and use best strategies to successfully conduct an interview with a parent.
Context
Mrs. Cole, resource teacher, does an interview with James’s mother, Stephanie, as part of the Functional Skills for Independence Screener. Mrs. Cole had scheduled one hour for the interview, which lasted about 45 minutes. During the interview, Mrs. Cole will use certain best strategies and intentionally refrain from using others.
Watch excerpts from the interview in the following video. Observe how Mrs. Cole used best strategies during the interview and which improvements could be made.
After you've watched the video, click here to read the comments of an experienced professional.
Best Strategies for a Successful Interview with a Parent
Strategy | Positive aspects | Areas for improvement |
---|---|---|
Clearly explain the purpose of this step in the assessment process to the interviewee. | Mrs. Cole clearly explained the purpose of the interview to the parent at the start of the meeting. | |
Schedule between 45 minutes and one hour for the interview. | The interview lasted about 45 minutes. Mrs. Cole managed her time well and kept the discussion going at a good pace. | |
Explain the three response options to the interviewee. | Mrs. Cole did not present the three response options to the parent. She could have briefly described each option, providing an example. | |
Use the Tool for Conducting an Interview. | Mrs. Cole used the document during the interview to provide the parent with examples. She made it clear to the parent that these were just examples of skills and that there were many more. | Mrs. Cole could have chosen some examples appropriate to the learner’s age. |
Stay on the topic priority. | When an interviewee discusses the learner’s skills and not the level of priority of those skills, it is important to bring the discussion back to the issue of priority. Mrs. Cole did not do this, simply assuming that the “mastered” skills had a low level of priority and the “unmastered” skills had a high level of priority. Mrs. Cole could have, for example, asked the parent, “So, when it comes to level of priority, would you say that it’s low?” | |
Record the information shared, while requesting any necessary clarifications. | Mrs. Cole recorded the information and asked questions to obtain additional information. Click here to see how Mrs. Cole recorded the information related to this video excerpt from the interview. | |
Remain neutral. | It is important to remain neutral so as not to influence the person’s responses. Mrs. Cole shared her own observations with the parent during the interview. At the end of the interview, Mrs. Cole even approved Stephanie’s choice of priority domain and said that this domain would be selected. However, she cannot make this decision without considering the views of the other team members. | |
Inquire about cultural and family values. | Mrs. Cole could have asked Stephanie to explain the reasons why she had prioritized that domain. |
Example: Validate the Information Obtained by Means of a Questionnaire
Learning Objective
Recognize and use best strategies to collect reliable data using a questionnaire.
Context
Mrs. Cole, resource teacher, meets with Mrs. Brown, homeroom teacher, to give her the Questionnaire. She explains to Mrs. Brown, who was at the meeting of the collaborative team, that the Questionnaire is part of the first step of the CALI – Functional Skills for Independence; it is used to determine which domain is the highest priority and will undergo further assessment. She asks Mrs. Brown to answer the open-ended questions, providing as much detail as she deems necessary, to complete all sections of the table containing a blue box (because these sections are appropriate for a child of James’s age), and to record any other information in the Comments column. She also gives Mrs. Brown a copy of the Tool for Conducting an Interview and explains how to use it properly.
Mrs. Cole suggests to Mrs. Brown that she consider the school context, specifically the classroom, when answering the questions. She explains each of the three response options (i.e., “low priority,” “moderate priority,” and “high priority”) to Mrs. Brown and makes sure they are fully understood. Three days later, Mrs. Brown gives the completed Questionnaire to Mrs. Cole, who reviews the information and identifies the responses needing clarification. Click below to see the Questionnaire so far.
Teacher’s Questionnaire – Mrs. Brown
Mrs. Cole meets with Mrs. Brown for follow-up. This meeting lasts only 10 minutes, because she had only three questions to ask Mrs. Brown.
Click here to see how Mrs. Cole used best strategies.
Best Strategies for Collecting Reliable Data Using a Questionnaire
Strategy | Positive aspects |
---|---|
Clearly explain the purpose of this step in the assessment process to the people who will be completing the Questionnaire. | Mrs. Cole clearly explained the purpose of the assessment to Mrs. Brown. |
Explain the three response options to the people who will be completing the Questionnaire. | Mrs. Cole presented the three response options to Mrs. Brown. |
Provide the Tool for Conducting an Interview to the people who will be completing the Questionnaire. | Mrs. Cole gave a copy of the document to Mrs. Brown. |
Encourage those who will be completing the Questionnaire to record any relevant information in the Comments section. | Mrs. Cole encouraged Mrs. Brown to provide as many details as possible and explained the table and the colour code to her. |
Review the completed Questionnaire and identify responses requiring clarification. | Mrs. Cole wrote up some questions enabling her to clarify certain points. Click here to see Mrs. Cole’s comments. |
Follow up in person or over the phone to clarify certain responses. | Mrs. Cole met briefly with Mrs. Brown to ask her some questions and clarify certain details. |
Example: Conduct an Interview With the Learner
Learning Objective
Recognize best strategies and use them to conduct a successful interview with a learner.
Context
Mrs. Cole plans to meet with James to ask him some questions about his functional skills. After speaking with his homeroom teacher, Mrs. Cole decides to go to the classroom during art class, where she sits down with James and asks him some questions while they do crafts. She reminds James of her visit the day before and tells him they will talk about the things he enjoys doing and the ones he finds it easy or difficult to do.
During Mrs. Cole's interview with James, Mrs. Brown checks several times that the art project and the interview are going well. She praises James several times for his work and his cooperation.
Here are Mrs. Cole's interview notes:
Interview With the Learner – James
Click here to see how Mrs. Cole used best strategies during the interview with James.
Best Strategies for a Successful Interview With a Learner
Strategy | Positive Points |
---|---|
Ask a parent or a trusted person to sit in on the interview with the learner. | Mrs. Brown, James's homeroom teacher, was present in the classroom during the interview. She checked several times to make sure everything was going well. |
Clearly explain the purpose of the interview to the learner. | Mrs. Cole explained the purpose of the interview to the learner using age-appropriate vocabulary. |
Conduct the interview with the learner while doing a fun activity. | Mrs. Cole used art class to speak with James. They worked on a project together. James was comfortable and in his natural environment. |
Ask only questions that apply to the learner and that the learner seems able to answer. | Mrs. Cole omitted certain questions that were not appropriate for a child of James’s age. She tried a few questions that James was unable to answer. |
Record the information provided and ask for any necessary clarifications. | Mrs. Cole made note of the information provided by the learner and added some comments. Her notes are clear and specific. |